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Frequently Asked Questions

How can you print a document from your laptop at HZ?

To print from an HZ laptop or desktop, you can use the following multifunctional printers and plotters:

  1. HZ Printer: These printers are located in every corridor and can print in either A3 or A4 format.
  2. HZ Plotter: These plotters are located at F009 and GW006 and can print in either A0, A1, or A2 format. Refer to this item for more information about plotting a document.

The default settings for printing are black & white and double-sided A4 due to environmental considerations. However, you can reset the printer to color or single-sided when sending the print job. The print job remains available for up to 24 hours and is deleted after this period.

Here are the steps for printing:

  1. Select the following printer for your job: HZ Printer.
  2. When the print job is given, log in using your HZ pass or by entering your HZ username & password.
  3. Choose the Print Release option. You will then see which print jobs are ready. If there is sufficient balance in your print account, the print jobs will be printed. Tap Access Device to see your balance.
  4. After printing, tap the following icon on the printer to log out.

If you want to print single-sided, follow these steps:

  1. For your job, select the following printer: HZ Printer.
  2. Click Printer Properties next to the print job.
  3. Select tab Basic Settings tab at option 1-sided/2-sided/Booklet Printing for 1-sided Printing.

If you want to print in color, follow these steps:

  1. For your job, select the following printer: HZ Printer.
  2. Click Printer Properties next to the print job.
  3. In the Basic Settings tab, select the option Color Mode for Color.

If you want automatic stapling, follow these steps:

  1. For your job, select the following printer: HZ Printer.
  2. Click Printer Properties next to the print job.
  3. In the Basic Settings tab, select the option Finishing for Stapling + Collation.

How can you scan a document and send it to your laptop at HZ?

To scan a document using an HZ printer, follow these steps:

  1. Log on to the printer using your HZ card or by entering your HZ user name & password.
  2. Choose the Scan option in the menu.
  3. Place the original(s) on the feeder or glass plate.

If you want to scan double-sided, follow these steps:

  1. Press Change settings.
  2. For duplex mode, select the 2-sided option.
  3. Press Start.
  4. After scanning, press the symbol on the printer to log off.

Unfortunately, scanning to a private/external mailbox is not possible with HZ printers. Please do not change the scanner setting.


How can I buy something (like when I sign up for the IT introduction event) on the HZ web shop?

To access the HZ webshop and buy something, follow these steps:

  1. Log in to the HZ portal.
  2. Click on the Webshop option in the menu.
  3. You will be automatically logged in to the webshop.
  4. Select the item you want to purchase and add it to your cart.
  5. Proceed to checkout and pay using either iDEAL or PayPal.

How can you book a project space in one of the wings?

To reserve a meeting room at HZ, follow these steps:

  1. Log in to the HZ Self-Service Portal.
  2. Click on the Services tab.
  3. Select Helpdesk / IT facilities.
  4. Click on Make a reservation.
  5. Choose Reserve a meeting room.

After selecting a location on a specified time you are able to select additional services and confirm the reservation or invite participants.


What are the instructions if you want to park your car at the HZ parking lot?

Free parking is available at the car park at Poelendaelesingel 12 in Middelburg. This is at a few minutes walk from HZ. Unfortunately, it is not possible to park directly at the HZ premises. However, there is a disabled parking space available right next to the HZ building at Het Groene woud 1-3.

Car park Poelendaelesingel

At the barrier of the car park the Poelendaelesingel you can ring the bell. After passing the barrier, follow the signs to the HZ parking places, marked with a white sign with the HZ logo.

With HZ pass or ring the bell

Students and staff can only enter by presenting their HZ pass at the barriers, guests can ring the bell at the barrier. At the barrier of the car park the Poelendaelesingel you can ring the bell. After passing the barrier, follow the signs to the HZ parking places, marked with a white sign with the HZ logo.